Frequently Asked Questions (FAQs)

1. Do you offer free shipping?

Yes! We offer free shipping on all orders across the UK and Europe—no minimum purchase required.

2. How long does shipping take?

UK: 7-11 business days

Europe: 7-15 business days
Once your order ships, you’ll receive a tracking number via email.

3. What is your return policy?

You can return items within 30 days of receiving your order. Items must be unused and in original packaging. Contact us at contact@pelleymounter.com to start a return.

4. Do your products come with a warranty?

Yes! We offer a 12-month warranty on all products against manufacturing defects.

5. How can I contact you?

📍 Address: 40-42 Lapstone Rd, Millom, LA18 4BU, United Kingdom
📞 Phone: +44 1229 772347
📧 Email:contact@pelleymounter.com