Return and refund policy

At Pelleymounters, we want you to be completely satisfied with your purchase. If you're not happy, we're here to help!

Returns

• You have 30 days from the date of delivery to return an item.
• The item must be unused, in its original packaging, and in the same condition as received.
• To initiate a return, contact us at contact@pelleymounter.com with your order details.

Refunds

• Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days to the original payment method.

Exchanges

• We only replace items if they are defective or damaged upon arrival.